Data protection
Thank you for your interest in our website. The protection of your personal data is very important to us. Below you will find information on how we handle your data that is collected through your use of our website. Your data is processed in accordance with the legal regulations on data protection. Where links to other websites are provided, we have no influence or control over the linked content and the data protection provisions there. We recommend that you review the privacy policies on the linked websites to determine whether and to what extent personal data is collected, processed, used, or made available to third parties.
Responsible body within the meaning of data protection law
Feichtlehnerhof und Haus Scheichenspitz
Ramsau 65
A-8972 Ramsau am Dachstein
Austria
Contact:
Fam. Fuchs-Wieser
Phone: 03687 81548
E-Mail: wieser@feichtlehner.at
Definitions
Our privacy policy is intended to be simple and understandable for everyone. The privacy policy generally uses the official terms of the General Data Protection Regulation (GDPR). The official definitions are explained in Art. 4 GDPR.
Data processing when visiting our website
When you visit our website, it is technically necessary for data to be transmitted to our web server via your internet browser. The following data is recorded during an ongoing connection for communication between your internet browser and our web server:
• Domain visited
• Date and time of the request
• Page from which the file was requested
• Access status (file transferred, file not found, etc.)
• Web browser and operating system used
• IP address of the requesting computer
• Amount of data transferred
We collect the listed data to ensure a smooth connection to the website and to enable users to use our website comfortably. In addition, the log file is used to evaluate system security and stability and for administrative purposes. The legal basis for the temporary storage of data or log files is Art. 6 (1) lit. f GDPR.
For technical security reasons, in particular to defend against attempts to attack our web server, we may store this data for a short period of time. We cannot draw any conclusions about individual persons based on this data. After seven days at the latest, the data is anonymized by shortening the IP address at domain level so that it is no longer possible to establish a connection to the individual user. This data is not evaluated in any way except for statistical purposes in anonymized form. This data is not merged with data from other data sources.
Contact form and contact by email
If you send us inquiries via the contact form or email, your details from the inquiry form or your email, including the contact details you provided there, will be stored by us for the purpose of processing the inquiry and in case of follow-up questions. We will not pass on this data without your consent. The legal basis for the processing of the data is our legitimate interest in responding to your request in accordance with Art. 6 (1) lit. f GDPR and, if applicable, Art. 6 (1) lit. b GDPR, provided that your request is aimed at concluding a contract. Your data will be deleted after your request has been processed, provided that there are no legal retention obligations to the contrary.
Information pursuant to Art. 13 GDPR
Your personal data includes, in particular
• Your master data (last name, first name, address, email address, telephone and fax number, date of birth, customer number) as well as language and vehicle registration number,
• the data in travel documents (passport number, passport details, date of birth, issuing authority, validity period, nationality) and identity documents (ID card, driver's license, etc., including issuing authority and validity period),
• data on payment methods and in connection with payments, in particular with EC cards, credit cards, and bank cards,
• the length of stay you have requested as well as destinations, hotels, contact persons, conditions, special services, health data, frequent flyer number, personal preferences related to your stay that you disclose to us, and
• our legitimate interests (e.g., improving our customer service, including in the area of direct marketing, or protecting our own legal interests).
The duration of storage is determined by the duration of our business relationship, the consents you have given, and the statutory retention requirements and legal obligations applicable to us. We emphasize that, in the case of regular cooperation, we strive to provide the best possible customer service by familiarizing ourselves with the customer preferences you have already communicated to us so that we can satisfy you on an ongoing and permanent basis.
Your personal data as stated on the registration form will be forwarded to ARGE Schladming-Dachstein-Card for the smooth issuance and use of the Schladming-Dachstein Summer Card.
Privacy policy: www.schladming-dachstein/datenschutz
Your rights
Below you will find information on the rights granted to you by applicable data protection law with regard to the controller in relation to the processing of your personal data:
• The right to request information about your personal data processed by us in accordance with Art. 15 GDPR. In particular, you can obtain information about the purposes of processing, the category of personal data, the categories of recipients to whom your data has been or will be disclosed, the planned storage period, the existence of a right to rectification, deletion, restriction of processing or objection, the existence of a right of appeal, the origin of your data if it was not collected by us, and the existence of automated decision-making, including profiling and, where applicable, meaningful information about its details.
• The right to request the immediate correction of inaccurate or incomplete personal data stored by us in accordance with Art. 16 GDPR.
• The right to request the erasure of your personal data stored by us in accordance with Art. 17 GDPR, unless the processing is necessary for exercising the right of freedom of expression and information, for compliance with a legal obligation, for reasons of public interest, or for the establishment, exercise, or defense of legal claims.
• The right to request the restriction of the processing of your personal data in accordance with Art. 18 GDPR, insofar as the accuracy of the data is disputed by you, the processing is unlawful, but you refuse to have it deleted and we no longer need the data, but you need it to assert, exercise or defend legal claims, or you have objected to the processing pursuant to Art. 21 GDPR
• The right, pursuant to Art. 20 GDPR, to receive your personal data that you have provided to us in a structured, commonly used, and machine-readable format or to request its transmission to another controller.
• The right to lodge a complaint with a supervisory authority pursuant to Art. 77 GDPR. As a rule, you can contact the supervisory authority of the federal state of our registered office indicated above or, if applicable, that of your usual place of residence or workplace.
• Right to withdraw consent granted in accordance with Art. 7 (3) GDPR: You have the right to withdraw your consent to the processing of data at any time with effect for the future. In the event of withdrawal, we will delete the data concerned without delay, unless further processing can be based on a legal basis for processing without consent. The withdrawal of consent does not affect the lawfulness of processing based on consent before its withdrawal.
Right to object
If your personal data is processed by us on the basis of legitimate interests pursuant to Art. 6 (1) (f) GDPR, you have the right to object to the processing of your personal data pursuant to Art. 21 GDPR, provided that this is done for reasons arising from your particular situation. If the objection is directed against the processing of personal data for the purpose of direct marketing, you have a general right of objection without the need to specify a particular situation.
If you wish to exercise your right of revocation or objection, simply send an email to wieser@feichtlehner.at.
Cookies
Our website uses cookies, which are stored by the browser on your device and contain certain settings for using the website (e.g., for the current session). Cookies serve to make our offering more user-friendly, effective, and secure. Cookies are small text files that are stored on your computer and saved by your browser. Most of the cookies we use are so-called session cookies, which are automatically deleted when you close your browser. Other cookies remain stored on your device until you delete them or the storage period expires. These cookies enable us to recognize your browser the next time you visit.
In some cases, cookies are used to simplify website processes by storing settings (e.g., retaining previously selected options). If personal data is also processed by individual cookies implemented by us, the processing is carried out in accordance with Art. 6 (1) lit. b GDPR either for the performance of the contract or in accordance with Art. 6 (1) lit. f GDPR to safeguard our legitimate interests in the best possible functionality of the website and a customer-friendly and effective design of the site visit.
If cookies also process personal data, the processing is carried out in accordance with Art. 6 (1) lit. b GDPR either for the performance of the contract or in accordance with Art. 6 (1) lit. f GDPR to safeguard our legitimate interests in the best possible functionality of the website and a customer-friendly and effective design of the site visit.
You can set your browser so that you are informed about the setting of cookies and only allow cookies in individual cases, exclude the acceptance of cookies for certain cases or in general, and activate the automatic deletion of cookies when closing the browser. The cookie settings can be managed for the respective browsers under the following links:
Firefox:https://support.mozilla.org/de/kb/cookies-erlauben-und-ablehnen
Internet Explorer: http://windows.microsoft.com/de-DE/windows-vista/Block-or-allow-cookies
Chrome: http://support.google.com/chrome/bin/answer.py?hl=de&hlrm=en&answer=95647
Safari: https://support.apple.com/kb/ph21411?locale=de_DE
Opera: http://help.opera.com/Windows/10.20/de/cookies.html
You can also manage the cookies of many companies and functions used for advertising individually. To do this, use the corresponding user tools available at https://www.aboutads.info/choices/ or http://www.youronlinechoices.com/uk/your-ad-choices.
Most browsers also offer a “do not track” feature that allows you to indicate that you do not want to be tracked by websites. When this feature is enabled, the browser informs advertising networks, websites, and applications that you do not want to be tracked for the purpose of behavioral advertising and similar activities. Information and instructions on how to edit this function can be found under the following links, depending on your browser provider:
Google Chrome: https://support.google.com/chrome/answer/2790761?co=GENIE.Platform%3DDesktop&hl=de
Mozilla Firefox: https://www.mozilla.org/de/firefox/dnt/
Internet Explorer: https://support.microsoft.com/de-de/help/17288/windows-internet-explorer-11-use-do-not-track
Opera: http://help.opera.com/Windows/12.10/de/notrack.html
Safari: https://support.apple.com/kb/PH21416?locale=de_DE
In addition, you can prevent the loading of so-called scripts by default. NoScript only allows JavaScripts, Java, and other plug-ins to run on trusted domains of your choice. Information and instructions on how to edit this function can be obtained from your browser provider (e.g., for Mozilla Firefox at: https://addons.mozilla.org/de/firefox/addon/noscript/).
Please note that disabling cookies may limit the functionality of this website.
Duration of storage of personal data
The duration of storage of personal data is determined by the relevant statutory retention periods (e.g., under commercial and tax law). After the respective period has expired, the corresponding data is routinely deleted. If data is required for the fulfillment of a contract or the initiation of a contract, or if we have a legitimate interest in further storage, the data will be deleted when it is no longer required for these purposes or when you exercise your right of revocation or objection.
Contact
You can request information about your personal data stored by us at any time free of charge. As the data subject, you also have the right to revoke, access, delete, correct, restrict, and transfer your personal data, provided that we are not subject to any legal obligation to retain it.
The consequence of revocation is the deletion of your data. For more information about your rights as a data subject, please contact us at wieser@feichtlehner.at. We are happy to help. The Austrian Data Protection Authority (DSB), Wickenburggasse 8-10, 1080 Vienna, is the supervisory authority responsible for complaints.
Changes to our privacy policy
We reserve the right to amend or update this privacy policy as necessary in accordance with applicable data protection regulations. This allows us to adapt it to current legal requirements and take into account changes to our services, e.g. when introducing new services. The latest version applies to your visit.
As of: November 2025